Festival FAQ

How to Attend Artisphere

Here are the answers to the most frequent questions we receive about Artisphere. If you need anything during the festival, you can ask our volunteers, who will be scattered up and down Main Street to help you.

General Festival Questions

What are the 2020 Festival hours?

Artisphere, the Virtual Experience, will open Friday, October 2nd, and will close at midnight on Sunday, October 4th.  


Friday, October 2nd, starting at 8pm


Sunday, October 4th at 12 am

You can shop our site for new works from over 70 festival artists throughout the weekend, and on Saturday and Sunday, there will be artist demos, live virtual events, panel discussions, live artist chats, and more.  Stay tuned for details!

Are strollers or wheelchairs available for rent?

No. While strollers and wheelchairs are permitted within the festival site, they are not provided or available for rent.

Is smoking allowed on the festival site?

No. Smoking and vaping are prohibited within the festival site.

Where are the public restrooms located? Are there family restrooms available?

Public port-a-lets, including handicapped accessible port-a-lets, are available on the festival site on the Main Street Bridge as well as on River St. Family restrooms are available in the Courtyard by the Marriott as well as at Falls Park.

What happens if it rains?

The festival will go on rain or shine.

What if I get separated from my child or parent?

Lost children (and parents) will be escorted to event headquarters in City Hall.

Is there a Lost and Found?

Yes, items can be turned in or claimed at event headquarters at City Hall.

May I take pictures of the artwork featured on Artist Row?

Please respect the original work of the artists and receive expressed permission before snapping photos of the work.

When will the streets downtown be closing?

Main St and other access point streets will be shut down beginning at 5 PM on Thursday prior to the festival.

Can I buy Artisphere merchandise at the festival?

The Artisphere Festival Store is open all hours of the festival and located on the Main Street Bridge. Here you will find Artisphere Commemorative Posters, Tshirts, Wine labels, and Greenville themed attire.

Parking Questions

Is handicapped parking available?

Yes. Handicapped parking is available at all city owned parking garages.

Where can I park?

A variety of parking options are available in the City’s conveniently located parking garages. Park at County Square (301 University Ridge) and hop on the FREE downtown trolley, operated by Greenlink, for shuttle service to and from the festival throughout the weekend. Shuttles will start one hour prior to festival and continue one hour after the festival.


How much is parking?

The special event rate at all city-owned parking garages is $6. Parking rates for privately-owned parking lots vary.

Tickets and Purchase-related Questions

Can I purchase beer / wine at Artisphere?

Yes. Beer and wine are available at multiple locations throughout the event site. You must purchase a wristband before purchasing or consuming alcohol. Wristbands are available for $1. You must be at least 21 years old and present identification with proof of age to purchase a wristband.

Do I need to purchase tickets for entertainment?

No. All of the entertainment venues are free to the public.

What forms of payment are accepted?

Artisphere accepts cash and credit cards for Wine and Craft Beer tickets and wristbands as well as the Culinary Arts Cafe.  In addition, ATMs are available at several bank locations throughout the event site.

What You Can Bring Questions

Can I bring my own alcohol with me?

No. Only alcohol purchased within the festival site is permitted.

May I bring lawn chairs, blankets or coolers?

No. Lawn chairs, blankets and coolers are prohibited within the festival site.

Are roller skates, skateboards, bikes or personal transportation allowed?

No. Due to security and safety restrictions, roller skates, skateboards, bikes, and personal transportation are prohibited within the festival site.

If you would like to ride your bike to the festival, you must dismount and secure them prior to stepping on the festival site. BikeVille USA will be stationed under the Main Street Bridge to valet your bikes while you explore Artisphere free of charge.

Are pets allowed in the festival site?

No. Only service animals are permitted within the festival site.